We understand that unexpected financial challenges can happen, and we’re here to help. This payment deferral option allows eligible homeowners to skip their next scheduled lease payment. The deferred amount is then moved to the end of the lease term.
There’s no catch—no penalties, no impact to your account standing, and no change to your monthly payment amount or lease end date.
Offer Details
Skipped payment deferred until | End of lease term |
Late fees | Waived |
Availability | One time per year (max 5 per lease term) |
How it Works
Email [email protected] or chat with us to request the offer. No documentation or proof of hardship is required.
Once accepted, your next scheduled lease payment will be skipped. No payment will be drafted from your account for that month.
The skipped payment amount will be added as a final payment at the end of your lease term.
All remaining monthly payments will resume on their normal schedule. Your lease end date will not change, but your payment schedule will be extended to include the deferred payment.
Note: If the home is sold and transferred to a new owner, the original homeowner will remain responsible for any deferred payments.
Eligibility Requirements
Active lease in good standing (or no more than one month past due)
Currently enrolled in autopay (or enrolling at the time of request)
Offer has not been used yet this calendar year
This payment deferral offer is an exclusive benefit for homeowners enrolled in autopay.
Keep autopay active to enjoy:
Access to one payment deferral per calendar year
On-time payment protection—never miss a due date
Your $15/month autopay savings
Not currently enrolled? Enroll in autopay now and this offer will be available immediately.
Important to Know
The deferred payment will appear as an additional final payment at the end of your lease term. Your regular monthly payment amount and lease end date will remain unchanged. This offer can be used up to five times per lease term for eligible autopay customers.
Acceptance of this offer constitutes agreement to the revised payment schedule.
Interested in skipping a payment? Click below to contact our Customer Experience team.