Virtual Surveys are preferred for all homeowners
It may also be necessary for brand new home constructions which are not available via satellite imagery
Site surveys must be scheduled with the homeowner directly, or on the line (Palmetto is not able to schedule with rep only)
3 Hour schedule window-- during this window, a technician will arrive, complete a full survey, and be off-site. The survey itself will not take this amount of time, but merely allows for traffic, unexpected circumstances, etc., in scheduling
External portion: Tech will leverage drone technology to laser-measure the various external roof spaces, obstructions, or potential shading trees
Internal portion: Tech will require attic access to take photos and measurements of the rafters/trusses. This will go to a structural engineer for stamping later on in the solar process
Core Tests/Attic cuts: in the small percentage of cases where attic access is not physically possible (IE sealed attic), a small ceiling cut will be necessary for camera access. Technicians attempt to execute this cut in an inconspicuous place (IE in a closet rather than in the middle of the bedroom). All cuts are sealed with inconspicuous metal plating. Technicians will only proceed with homeowner permission.
In some rare cases with live-in attics, we may require floor plans for the floor below the live-in attic. This is so that we can identify the load-bearing walls directly below the live-in attic and determine whether or not the roof can withstand the weight of the panels safely.