Connecticut HIS License - Mandatory Compliance Requirements | Palmetto Knowledge Center

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Connecticut HIS License - Mandatory Compliance Requirements

Connecticut HIS License - Mandatory Compliance Requirements

Written by Andrew - LR Product Expert

Updated over a week ago

To be followed by all partners entering the CT market with Palmetto.

Question	Answer
What is an HIS license?	HIS = Home Improvement Salesperson
What do I need to do?	Reps new to the state of CT must 1) Submit for a license and 2) Submit license info when approved. Existing reps in CT wishing to conduct business on Palmetto's platform must 1) Submit for a change of contractor form and 2) Submit approval info when approved.
How long does it take?	Depending on the turnaround times from the state, most members can complete all paperwork and activate their account for CT sales within 1-2 weeks or less.
Do I ever need to renew my license?	Yes, see the renewal process below. Licenses expire annually on March 31st.

Step to Complete	Notes
Member requests Form A: change of contract form	This form allows the state to validate your HIS license to Palmetto's license in the state.
Member receives and completes the Docusign form	Typically sent within 48-72 hours of the request.
Palmetto Countersigns	Palmetto will countersign the Docusign form
Member needs to submit via the CT state licensing website by creating an account. They can also renew their CT HIS license via this same account, on or around March 31st of every year.	Need a credit or debit card to pay the fee Make sure you set up your account first in order to pay and get your license submitted
Once approved, the state will issue an approval notice to the member. Member must upload approval proof via the link below. It will come as an email used for your account.	Photo or scan is okay. Typical turnaround from the state to issue approval: 4-7 business days.
When approval proof has been submitted, Palmetto will activate your Alchemy portal account to enable sales in the state.	Typical Palmetto turnaround time: 1-2 biz days. Members will not be able to issue contracts until your license is enabled in the state.

Step to Complete	Notes
Member requests Form B: New License Application
Member receives and completes the Docusign form	Typically sent within 48-72 hours of the request,
Palmetto Countersigns	Palmetto will countersign the Docusign form,
Member needs to submit via the CT state licensing website in their account. They can also renew their CT HIS license via this same account, on or around March 31st of every year.	Make sure you set up your account first in order to pay and get your license submitted
Once approved, the state will issue an approval notice and license copy to the member. Member must upload approval proof or a licensed copy via the link below.	Photo or scan is okay. Typical turnaround from the state to issue approval: 4-7 biz days.
When approval/license proof has been submitted, Palmetto will activate your Alchemy portal account to enable sales in the state.	Typical Palmetto turnaround time: 1-2 business days. Members will not be able to issue contracts until your license is enabled in the state.

Note: Connecticut has recently updated its laws surrounding renewal. Annual license expirations happen on March 31st.

Visit www.elicense.ct.gov
Select Fast Track Renewal
Login via these instructions if needed. PIN and License # Provided on your HIS License form.
Process and Pay for Renewal
Click the above Renewal Proof link to submit to Palmetto