UPDATE: March 11, 2024
This Standard Operating Procedure is no longer required in Illinois.
After a legislation change requiring ComEd and Ameren to administer NEM credits for customers with Retail Electric Suppliers, ComEd has updated their internal requirements.
Solar customers no longer have to break their supply contract.
Solar customers with a Retail Electric Supplier or Municipal Aggregator are eligible for full 1:1 NEM credits
No process change for Ameren who has always accepted NEM applications for customers with suppliers.
This process WAS required for Contract Received Confirmed (CRC) in ComEd, Illinois.
Illinois has a deregulated energy market, as a result, homeowners are able to procure electricity from dozens of 3rd party electricity suppliers that are not the distribution utility (ComEd). ComEd will not currently interconnect solar customers who currently have a contract with a 3rd Party Supplier and thus must cancel the contract in order to proceed with solar. Ameren customers do receive full net metering credits with Third Party Suppliers
Cancellation and providing cancellation proof are a requirement to achieve the first milestone (CRC).
ComEd: 3 Options to cancel
Ameren: Not Required in Ameren
Option 1: Customer requests Cancellation with Signed ComEd Form. CC in [email protected] |
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1. Customer signs form via Alchemy document center. | Must be signed in name of the utility bill holder. |
2. Customer sends the fully signed cancellation form to ComEd. | Send To: [email protected]Include attached signed form |
3. Customer CC's in [email protected]. | This will notify our team that cancellation is completed & file ready for CRC review. |
Option 2: Customer requests Cancellation with Signed ComEd Form and forwards the confirmation email [email protected] |
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1. Customer signs form via Alchemy document center. | Must be signed in name of the utility bill holder. |
2. Customer sends the fully signed cancellation form to ComEd. | Send To: [email protected]Include attached signed form |
3. Customer forwards their confirmation to [email protected]. | This will notify our team that cancellation is completed & file ready for CRC review. |
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Option 3: Customer requests Cancellation via phone directly with the Third Party Supplier |
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1. The customer identifies the supplier and contacts them directly to cancel. | This can typically take a few minutes but will vary by supplier. |
2. The supplier will provide cancellation proof to the homeowner. | Typically provided over the phone or via email confirmation. It typically includes a cancellation number. |
3. Customer or rep provides the cancellation proof to Palmetto. | Forward or take a photo of the cancellation confirmation email or number. |
4. Customer CCs in [email protected]. | This will serve to notify our team that cancellation is completed |
Third-Party Cancellation, if applicable, is required for the first milestone (CRC). Without proof of cancellation, Palmetto cannot issue or begin CRC review.
Solar Interconnection Agreement (ICA) will receive a kickback if the 3rd Party Supplier exists but is not canceled. This will delay the homeowner Install time frame.
EXAMPLE: ComEd Electric Company - 3rd Party Cancellation Form Click to download here.
Example of ComEd Bill showing 3rd party energy supplier below.
