Palmetto Partner
Hello, this is ________from__________, on behalf of Palmetto.
We will be installing your solar system today and expect to arrive between______and______ this morning.
The installation should be completed today.
(or - we expect this project to be completed tomorrow).
Upon arrival, we will review the project with you and address any questions you have.
Thank you for choosing Palmetto. We look forward to working with you.
Notes:
Call the customer the day before their installation appointment to confirm your arrival time. Make sure the homeowner whose name is on the plans will be present.
Set yourself up for success by always providing a window of time for your arrival and arriving on time.
Call the customer on your way to their home, about an hour before you arrive.