Welcome to the Palmetto Energy Plan, an exclusive retail electricity plan designed for select homeowners in Texas. This plan provides 100% renewable grid energy! Enjoy competitive import rates and a matched 1:1 buyback for any excess solar energy your system produces.
When you choose to go solar with Palmetto LightReach, enrolling in the Palmetto Energy Plan allows you to manage all your home's energy needs through your home.palmetto.com account or the Palmetto app.
With Palmetto Energy, managing your home's energy is convenient, can lead to savings and supports sustainability—all through a single platform.
Why Choose the Palmetto Energy Plan?
In Texas' retail choice areas, homeowners have the power to select their electricity provider. The Palmetto Energy Plan offers a straightforward and beneficial option for energy needs, eliminating the confusion of potentially costly plans with poor solar buyback rewards and multiple bills. Here’s why it's a great choice:
Convenient Management: Manage all your energy (solar + grid), billing, and customer support in one place: your home.palmetto.com account or the Palmetto app.
Valuable Solar Buyback: You'll receive a 1:1 credit for any excess solar energy your panels send back to the grid. This means you'll be credited at the same rate you pay for the electricity you use. These credits roll over and never expire.
Savings Potential: New customers enrolling in the Palmetto Energy Plan will automatically receive a 20% discount off their grid energy charges until their solar system is activated (PTO).
Sustainable Energy: Any electricity you use from the grid is sourced from 100% renewable sources within Texas.
Easy Enrollment: Sign up online in under 60 seconds, directly through your Palmetto account. No additional credit checks are required.
Seamless Transition: Your current electricity provider will be switched automatically, ensuring no interruption to your service. Simply pay your final bill from your previous provider when you receive it, we'll take care of the rest!
Key Benefits
Matched 1:1 Buyback Rate: Earn full 1:1 credits for your excess solar energy exports, matching the rate you pay for imports. For example, if you pay 13.0¢/kWh, you'll receive 13.0¢/kWh for your exported energy.
Transparent Pricing: No hidden fees. The pricing, as shown in your Electricity Facts Label (EFL) and Terms of Service (TOS), is clear, predictable, and transparent.
100% Renewable Imports: Ensure that any electricity not provided by your solar system comes from renewable sources within Texas.
Automatic Switching: We handle the switch from your current provider, so you don't have to.
How to Sign Up
Enrolling in the Palmetto Energy Plan is quick and easy through your online account:
Log in: Visit home.palmetto.com and log in to your account.
View Rate Plan: Look for the Palmetto Energy Plan option and click to view the details.
Sign Up: Follow the prompts to enroll. The process takes less than 2 minutes.
Enrollment in the Palmetto Energy Plan (or opting out) is a required step to reach Notice to Proceed (NTP) for your solar installation.
Opting Out Can Result in Lost Savings. By choosing not to enroll in the Palmetto Energy Plan, you are declining:
20% off grid energy before your solar becomes active.
A plan specifically built for LightReach solar systems, including valuable buyback rewards.
The convenience of one simple account for all your power needs.
By opting out, you risk facing higher fees, lower credits for solar energy, and potentially greater long-term energy costs.
Availability
The Palmetto Energy Plan is available in most deregulated Texas markets, which require all consumers to select a retail energy provider. It is not offered in areas where retail choice is unavailable (e.g., certain municipal or cooperative utilities).
These eligible areas include the service areas of the following Transmission and Distribution Utilities (TDUs): AEP North, AEP Central, Oncor (Dallas-Fort Worth included), Centerpoint (Houston and surrounding areas), Lubbock Power & Light, and TNMP.
Frequently Asked Questions (FAQ)
What other fees are charged?
We know it sounds too good to be true, but we promise there are no hidden fees. What you see is what you get, clear and transparent pricing with no surprises.
What is your cancellation policy?
We would be sad to see you go, but if you need to cancel your plan, you can do so at any time without incurring early termination fees. (subject to change)
Do I need to wait until my solar panels are installed to sign up?
No, you can sign up with us before your system is active. By signing up early, you can ensure a smooth transition once your solar panels are installed.
How is my plan’s pricing calculated?
Pricing for your plan is determined by your location and includes various energy components such as generation costs, transmission and distribution fees, and local taxes. You will have visibility into the plan components depending on the plan type.
How does solar buyback work?
When you generate more solar energy than you use, the excess energy is sent back to the grid. In return, you receive credits on your electricity bill, effectively reducing your overall energy costs. This process, known as solar buyback, helps you maximize the benefits of your solar panel system.
How do bill credits work?
We provide you with bill credits each month for the electricity you export back to the grid. There are no limits to the amount of credit you can earn, maximizing the benefits to you.
How does Palmetto provide 100% renewable energy?
We match your electricity usage with local, renewable energy from wind and solar power on an annual basis. For every unit you use, we ensure the same amount is generated and added to the grid, supporting a cleaner, sustainable future.
How does billing work?
With Autopay, your electricity bill is automatically charged to your credit or debit card each month. The full bill amount will be processed within two business days of the due date.
What do I need to do to get Palmetto?
To get an electricity plan, simply sign up online. We'll handle the switch from your current provider with no service interruption or home installation needed. No need to contact your current provider—just pay their final bill when you receive it.
How does Palmetto provide electricity service?
When you sign up for a plan with Palmetto, your service is provided by Light Energy (Public Utility Commission of Texas REP #10340). Palmetto collaborates with Light to offer you transparent, affordable electricity, all managed through the Palmetto platform, including billing and customer support.
Do I need an electrician, new hardware, or wires to my home?
No, we use your existing electrical infrastructure. Electricity is delivered over the same wires you use today. No installations, rewiring, or electricians are needed.
What if I have a power outage? Who handles customer support?
Please refer to your Palmetto Energy Plan bill for details on who to contact for customer support and for power outages if they occur.
How does the 20% discount work?
Any new customer enrolling in Palmetto/LightReach’s retail (grid) electricity plan will automatically receive 20% off their grid Energy charges until their solar system is activated (PTO). This discount will appear on your monthly retail electricity bill.
How is my plan’s pricing calculated?
Pricing depends on your location and includes grid connection fees, transmission and distribution fees, and local taxes. You can view your specific rate quote during the sign-up process on home.palmetto.com.
Have questions? We're here for you!
📧 Email: [email protected]
📞 Phone: 855-339-1831
💬 Chat: Speak with us directly online or in the app