What is a PPA?

A Solar Power Purchase Agreement, or PPA, is a financial arrangement where the customer pays for the electricity generated by the solar system at an agreed-upon rate.

A solar PPA is nearly identical to a solar lease. Still, with this arrangement, the contract customers sign sets a fixed price per kWh, usually lower than what the local utility company charges. With a PPA, solar leasing companies are fully responsible for the installation and maintenance costs, and customers typically don’t pay any upfront fees.

What is a Lease?

A Lease is a financial arrangement where the customer pays a fixed monthly rate to use the solar system and its renewable energy to reduce utility bills.

A lease and a solar PPA are nearly identical, but with the lease, customers pay to use the solar system equipment, not the power they use. Solar leasing companies are fully responsible for the installation and maintenance costs, and customers typically don’t pay any upfront fees.

How do homeowners save money?

With PPA, power is generated at a fixed rate, generally lower than the electric company –saving customers money on their electricity bill.

With a Lease, customers are only paying for the use of the solar system, which is typically less than what they pay the electric company –saving customers money on their electricity bill.

How do utility rate hikes impact a LightReach Energy Plan?

Our LightReach Energy Plan provides an annual fixed, predictable cost of electricity for the duration of the agreement that escalates at rate often lower then historical and forecasted utility rates.

Why choose a LightReach Energy Plan?

What if the system stops working?

Customers who choose a LightReach energy plan will be provided with Protect Performance. This includes proactive monitoring, troubleshooting, remote diagnostics, labor, performance guarantee, and more…covered for the term of the solar energy plan, eliminating out-of-pocket expenses for repairs and maintenance, including labor.

How can homeowners view production?

Homeowners can monitor their home solar system’s production through their App. In addition, as part of the LightReach energy plan, we proactively monitor the home solar system and alert customers to any issues

What is a performance guarantee*?

(*assurance in FL)

A home solar performance guarantee gives customers the confidence that their home solar system will perform as expected. We predict the amount of energy their home solar system should produce each year based on several factors.

Are the Panels covered with Palmetto Protect?

LightReach comes with 25 years of protection bundled in. Customers are eliminating out-of-pocket expenses for repairs and maintenance, including labor.

Bill true-up details?

We will review and true-up the bill every three years.

Is a rate escalator different than a true-up?

Yes, Customers will have a fixed monthly payment based on estimated production. This is reviewed every three years (true-up) of the term based on actual production. The rate escalator applies to the kWh rate every year. The customer's monthly payment will increase annually according to the rate escalator, regardless of the true-up.

Can customers file for tax credits?

Unfortunately, since customers don’t own the system, they cannot take advantage of any tax rebates or other incentives that come with owning those solar panels.

Selling a home

Customers can transfer their LightReach energy plan and the monthly payments to the new homeowner as long as they meet the credit requirements and where the local utility permits it. The new homeowner will need to sign a transfer agreement, assuming all of the rights and obligations under the agreement

Homeowner billing

Customers will receive two bills:

The customers home solar system will still be connected to their utility. During times of low solar production(for example at night), they may need to use electricity from their electric company in order to meet their home energy needs.

Can customers put money down?

Yes, they can. However, it is not required...qualifying customers can secure long-term savings for as little as $0 down.

What is the credit expiration date?

90 Days from the initial run. Once the contract is executed, credit does not expire

How do homeowners pay?

Direct Debit (ACH) in the app

What happens at the end of a LightReach agreement?

Customers can renew for up to 10 years in two 5-year renewal periods.

Can Customer Support/CX help set up ACH?

They can answer questions about how to do it in the app, but can’t set it up for the customer directly.