Palmetto Energy Plans (PPAs and leases) let you benefit from solar energy while Palmetto owns, installs, and maintains the panels. Every plan is custom-designed based on your home, location, and energy needs, with $0 upfront costs and a performance guarantee built in.

Not sure whether a PPA, lease, or purchase is the right fit? The short answer is that it depends on your financial goals. If you want immediate savings with no upfront cost, a PPA or lease is a strong option. If long-term ownership is the priority, a cash purchase or loan may make more sense, though the return on investment typically takes longer to realize.

With solar, you'll receive two bills: one from Palmetto for your energy plan, and one from your utility for grid connection and any electricity your system doesn't cover. Most customers start seeing savings within the first year, though the exact amount can vary based on your usage and utility rates.

Your monthly Palmetto payment may increase slightly each year based on a pre-set annual rate escalator of 0-3.5%, outlined in your agreement. Your system also comes with a 90% performance and production guarantee, reviewed every three years. If your system underperforms, you'll receive a credit.

Your plan includes 25 years of service and support, so if something goes wrong with your panels, you're covered. You can monitor your solar production and energy usage anytime in the Palmetto app.

A critical system alert will be clearly shown on the main Energy Balance screen if there are any issues detected by our remote monitoring. If you see this alert, you can easily contact our support team immediately for assistance.

You can update your billing information, login credentials, and contact info directly in the Palmetto app or at home.palmetto.com. If you've forgotten your password or are having trouble logging in, visit our login troubleshooting guide.

Life changes, and your solar plan can change with it. Whether you're selling your home, thinking about buying out your system, or need to transfer or cancel your agreement, there are clear steps for each situation.

If you're selling, the sooner you reach out the better. Transfers and buyouts can take time to process and your buyer will likely have questions too. Our team will walk you through every step.