At Palmetto, we’re always happy to provide assistance whenever it’s convenient for you. We offer phone support in English or Spanish, and our chat support can assist in up to 45 different languages.
Support Hours:
Monday-Friday: 9AM - 9PM EST
Saturday and Sunday: Closed
💬 Click here to chat with us
📞 Call us at 855-339-1831
📧 Email us at [email protected]
Please expect up to a 24-hour response time via email.
You can also chat with our AI Agent "Sunny" at any time for detailed answers to the most common questions. Sunny is available 24/7!
Download the Palmetto App
With the Palmetto App, you can easily keep track of all your support conversations in one convenient place. You can also explore helpful articles anytime to quickly find answers to your questions, even when our team is offline.
Holiday Operating Schedule
