Overview
The Palmetto Comfort Plan allows homeowners to install energy-efficient heating, cooling, and water heating systems with predictable monthly payments and service coverage included.
With the Comfort Plan, you can install new equipment without paying the full upfront cost, while receiving ongoing maintenance and service support throughout your agreement.
Equipment Types
The Comfort Plan supports several types of heating, cooling, and water heating systems designed to improve your home’s comfort and energy efficiency:
Heating and Cooling Systems
Central HVAC systems
Mini-split systems
Heat pump systems
Water Heating Systems
Tank water heaters
Tankless water heaters
Heat pump water heaters
Available equipment may vary depending on your home and installation requirements.
Why Choose the Comfort Plan?
Installing a new home comfort system can involve significant upfront costs. The Comfort Plan makes it easier to upgrade by offering a monthly payment option with service coverage included.
Low Monthly Payments
A simplified monthly payment bundles the cost of the system along with service and maintenance coverage.
No Upfront Costs
You can install new energy-efficient equipment without paying the full cost of the system upfront.
Simple Qualification Process
The program uses a soft credit pull, which does not impact your credit score.
Peace of Mind
Service and maintenance coverage are included in your agreement, helping protect you from unexpected repair costs.
How It Works
Fast and Easy Approval
Our digital platform allows for quick approvals and a streamlined application process.
Installation and Servicing
Your system will be installed by certified professionals, and ongoing service coverage is included as part of your agreement.
Single Monthly Payment
Your plan includes one bundled monthly payment that covers the system and eligible service needs.
End-of-Term Options
At the end of your agreement, several options may be available:
Renew your plan and continue using the system
Upgrade to newer technology with a new plan
Explore buy-out options if you prefer to own the system
End your agreement and have the equipment removed
Service and Maintenance
One of the key benefits of the Comfort Plan is the inclusion of service and maintenance coverage in your agreement. This helps ensure equipment remains in optimal working condition while protecting you from unexpected repair costs.
HVAC & Heat Pump Systems
Coverage for major maintenance during the 10 or 12-year term
One preventative maintenance opportunity per year (on-site or remote, depending on system capabilities)
Maintenance appointments are typically offered annually, and you may choose to opt out at any time.
Water Heating Systems
Full parts coverage for the 10-year term
Service and repair labor supported by system manufacturer and third-party coverage
Whether it's routine maintenance or troubleshooting, your installer will be your go-to point of contact for any support you need.
The contact information for your installer can be found in your Palmetto account online or within the Palmetto app. Just log in, and all the necessary details will be readily available, so you can request service with ease.
Ready to Get Started?
If you’re ready to explore all the Palmetto Comfort Plan has to offer, contact us today! Our experts are available to help guide you through the process and answer any questions you may have.