When you sign up for your Palmetto Energy Plan, you’ll receive an email and text message (SMS) with a link to activate your account. To get started, simply click the link in your activation email.
To complete your setup, follow these steps in your Palmetto account:
Review and sign your contract
Go over your energy plan agreement and provide your signature.Verify your identity
Confirm your identity to help keep your account secure.Set up your payment method
Add your preferred payment option using direct debit (ACH).
In most cases, we’re able to automatically confirm that you own the property where your solar system will be installed. If we need additional information, we’ll reach out to request documentation.
Having trouble?
Double-check that your contact information is correct
Look for verification messages in your email or text inbox (including spam or junk folders)
Your solar installer is also a great partner to help guide you through these final steps and ensure everything is ready for activation.
If you need any help along the way, our Customer Experience team is here for you! Use the link below to get in touch.