Life can bring exciting changes, like a new job, a move to a different town, or the arrival of a new family member. If you're a LightReach customer and these changes involve relocating, we're here to help you navigate your options.
When you decide to sell your home, you have two main choices regarding your LightReach Lease or Power Purchase Agreement (PPA):
Buy Out Your System: You can purchase your solar system outright.
Transfer Your Plan: You can transfer your existing agreement to the new homeowner.
Important Next Steps:
Regardless of the option you choose, please contact us at least 60 days before the closing date of your home sale. This will allow us ample time to guide you through the necessary steps.
Buying Out Your System:
If you choose to buy your system, we will provide you with a detailed quote. Please note that our solar systems are custom-designed for each home. Therefore, it is not possible to move your existing system to a new property or store it. Upon completion of the buyout, you will own the system outright, and all associated warranties and servicing agreements will be discontinued.
Transferring Your System to the New Homeowner:
If you opt to transfer your agreement, the new homeowner will need to apply for a LightReach contract, which includes a credit check. Once their application is approved and the home sale is finalized, the solar system will be transferred to their name. The new homeowner will then enjoy all the benefits of your solar system, including the automatic transfer of any remaining system warranties.
Ready to Get Started?
If you are in the process of selling your home, please reach out to us as soon as possible through one of the following methods:
Phone: Call us at 855-339-1831
Chat: Connect with our customer service team online.
Email: Send us an email at [email protected]
When contacting us, please provide the following information:
Proof of the impending home sale (e.g., listing agreement, accepted offer).
Your chosen option (buyout or transfer).
If you are transferring the contract, please provide the new homeowner's full name, email address, and phone number.
We are committed to making this transition as smooth as possible for you. We look forward to assisting you!